FREQUENTLY ASKED QUESTIONS

ROLLER PARTS SERVICES

What services does Roller Parts offer?

Roller Parts provides a comprehensive range of services, including compactor wheel refurbishments, shell kit installations, hardfacing and tungsten coating, drum reskinning, repadding and more, tailored to enhance the performance and longevity of compaction equipment.

Do you offer onsite installation services?

Yes, we offer onsite installation services within the Brisbane Metro area, providing convenience for clients needing our expertise at their location.

What is hardfacing, and how does it benefit equipment?

Hardfacing involves adding wear-resistant material to equipment surfaces, enhancing durability and protecting against abrasion and erosion, thereby extending the lifespan of components.

Can you refurbish compactor wheels?

Absolutely, our refurbishment services include rejuvenating compactor wheels, from simple touch-ups to complete refurbishments, ensuring optimal performance and longevity.

What does drum reskinning involve?

Drum reskinning includes removing the old drum skin and replacing it with a new one, ensuring a fresh surface for improved compaction efficiency and durability.

What kind of products does Roller Parts refurbish?

Roller Parts refurbishes a variety of Ground Engaging Tools (GET), including compactor wheels, scraper tynes, and drum mounts, among others.

What materials do you use for hardfacing and tungsten coating?

We utilise high-quality materials like tungsten coating and wear-resistant compounds for hardfacing, ensuring superior protection and longevity.

Do you offer customised compactor solutions?

Yes, we specialise in crafting customized solutions to suit unique requirements, ensuring compaction equipment is optimized for specific applications.

How long does a typical wheel refurbishment process take?

The duration varies based on the service. However, we strive for efficient turnaround times while ensuring top-notch quality in our refurbishment processes.

Can Roller Parts buy old compactor wheels?

Absolutely, we buy old compactor wheels, even if clients opt for new replacements, supporting sustainability while offering value for old equipment.

GENERAL QUESTIONS

Where is Roller Parts located?

Roller Parts is based in Brisbane, Australia, serving local, national, and international clients.

Our office and workshop is located at 64 Centenary Place Logan Villge QLD 4207.

How can I contact Roller Parts?

You can reach Roller Parts via phone on 1300 799 990, or by filling out the contact form on our contact us page. Roller Parts trading hours are:

  • MON - THUS: 7.30am – 4.30pm
  • FRI: 7.30am – 3.30pm
Does Roller Parts offer international shipping?

Yes, we offer international shipping services to cater to our global clientele.

We encourage international customers to contact our sales team on sales@rollerparts.com.au to discuss product availability and logistics.

What payment methods does Roller Parts accept?

We accept various payment methods, including credit/debit cards and EFT.

STILL HAVE A QUESTION?

Have a question or need help finding the right part? Our team is here to help. Whether you need product advice, help identifying a part, or have a general enquiry, get in touch and we’ll point you in the right direction to keep your equipment rolling.